all packages are carefully hand packed in 100% recycled packaging and shipped as soon as possible after receiving your order.
for orders within switzerland, please allow up to 5 business days.
for international orders, please allow 1-3 weeks.
if you have any questions about the status of your order, please send us an email to hello@otravie.com
shipping costs:
switzerland: shipping within switzerland is always FREE
europe: 30 CHF (germany, austria, france, italy, denmark, netherlands, norway, belgium, poland, portugal, sweden, spain, romania) shipping takes around 7-9 business days.
us and canada: 40 CHF. shipping takes around 10 -15 business days.
note: shipping cost does not include duty or custom charges that may be incurred upon shipment to other countries outside of switzerland. the customer is obligated to cover these costs.